We hope our contactless system makes your arrival and stay with us as smooth as possible.

Welcome to The Silk Rooms.

We are thrilled to have you with us.

Please note that we operate a contactless experience, to gain access to The Silk Rooms and your room, you will need your unique pin code.

Your unique pin code is sent to you on the day of your arrival and will only work from 3:00 p.m. onwards (unless an early check-in has been prearranged and confirmed).

Pin codes are sent via email, If you booked via one of our booking partners like Booking.com, Expedia, or Airbnb, your pin code will be available in the messages section on your booking.

How to use your pin code?

To use your pin code, place your palm onto the surface of the lock to activate the keypad. Once it lights up, simply enter your pin code into the keypad followed by a star.

Your unique pin code will work at the main entrance and again at your room door.

It's as easy as that. No keys, no cards, just your unique pin code.

Watch this short video if you need more help.

Contact Us

Should you have any questions or need assistance, please give us a call.

Sometimes, we cannot answer calls straight away, If we don't answer your call, leave us a message, we will call back as soon as we can.

Phone
+44 (0) 1565 361015